Frequently Asked Questions

 A safety deposit box is an individually stored container held within a high secure safe or vault which is only accessible to the key holder. A safe deposit box is used to store valuable possessions that an individual may not wish to store at home or at their place of work. The renter agrees to pay an annual fee for using the locker, which can only be accessed and opened by successfully navigating a number of security levels including bio-metric security. 

 If you are concerned about the security of your valuables at home or in the workplace, you should consider renting a safety deposit box. The installation of home security provides only limited protection, since Homeowners can be forced to open safes under threat of physical violence. In addition, your home contents insurance costs can be reduced by the use of a safety deposit box. 

You will be issued with two identical keys at the time of rental. If you lose one or both keys, you should inform your local Vault company immediately. You will then need to make an appointment with us, to ensure you are present when our company locksmith drills open your locker. You will be responsible for the cost of the locksmith and any subsequent repairs that may be required.

Replacement Lock – engineer required: $500.

If you lose your access card, a new card will be issued at a replacement charge of $50. Access to your locker will not be granted without the appropriate access card.

Jewelry, Cash, Diamonds, Gemstones, Data Storage Back up discs, Wills, Birth certificates,

Precious metals e.g. Platinum, Gold, Silver etc. Passports, Property deeds, Rare coins / stamp collections, Military medals, Artwork, Important keys, Home inventory lists/video Marriage certificate, Wedding video, Tax returns, Family photographs, Share certificates, Insurance contracts etc.,

 Yes. You are not permitted to store any items that are illegal or controlled e.g. firearms, explosives, gas canisters, liquids or perishable items. See our terms and conditions for a list of additional prohibited items. 

Call us to book an appointment or reserve a locker online. We will require you to prove your identity using an acceptable form of photographic identification (a valid passport or driving license) and a proof of address (a utility bill or bank/card statement less than 3 months old). 

 Only people registered to use your safe deposit box with My Local Vault will be allowed to access the vault area and your box. No more than three people can be registered to access one safety deposit box at any given time. No person under the age of 18 years will be permitted to register for or to access a safety deposit box. 

 Prices start from less than a $50 per week. A once-off $500 key deposit is required to open a new account. The deposit is refundable when the contract ends with the return of the keys and access cards. Our minimum rental period is 1 month.  We accept cash, credit/charge cards, PayPal, ACH and checks. For payments via check, keys will only be released upon cleared funds into our account. Please check our Types of safe deposit boxes.

 We are open Monday to Friday from 10:00 am to 6:00 pm and 12:00 noon to 4:00 pm on Saturday & Sunday.  24/ 7 Accessible for Member's. 

Yes, A comprehensive insurance policy is available for the contents of your safety deposit box. Check our insurance page for more information.

No. You will be issued with the only 2 keys which will open your safe deposit box.

Each SDB is opened using a dual-lock system. The ‘customer’ key which unlocks the box and a ‘House-Key’ held by the company Vaults which simply allows the customer key to be inserted in the lock. Each box requires both keys to gain access, neither the company  Vaults or the customer can open the safe deposit box alone.

 If there is no ‘specified person’ registered on your account at the time of your death, then normal legal processes will prevail. Once the estate has been granted probate, the executor of the estate will be assigned access to the locker. The person reporting your death should bring a certified copy of the death certificate to our office. Access will be allowed to the locker for the purposes of probate valuation only. No items may be removed until such time as a relevant grant of probate has been shown. 

Yes. Call us. We can set it up for you.

We do not share our vault location's. Make an appointment, come see us in our secret office.